Understand what you will and won’t get from a business continuity management (BCM) tool, and then evaluate your options based on your specific requirements. Due to the maturity of the market, many products will check your boxes, so your evaluation will often come down to usability and cost.
The more-sophisticated BCM tools provide clients the ability to customize workflows, templates, and even terminology to accommodate their BCP process. Remember that a tool does not replace a sound process. Organizations that take a fill-in-the-blanks approach end up with a lot of data, but no plan – certainly not an effective plan.
For guidance on an effective BCP process, please refer to our BCP blueprint. In the meantime, to assist with BCM tool evaluation, below is a summary of common features followed by recommended next steps.
Note: The specific features will vary by product. Use this list as a guide to understand what might be possible, but also define your requirements and use cases to assist with evaluating products. Focus on the features relevant to your requirements.
Integrations can facilitate data gathering and maintenance. Below are examples of integration targets:
This is the core set of features associated with a BCM – features to help develop the plan. Common examples include:
These are features leveraged during an event to facilitate incident management. For example:
These features facilitate meeting audit requirements. For example:
BCM tools are typically SaaS based, which aligns with the need to have plans hosted outside of your business or data center location.
SaaS considerations from a client perspective include:
You still need a process to:
A BCM tool will help you record, track, and distribute the above information. It will not help you create it (yes, it will have templates, but you have to do the work, and that goes back to process).
If you have a complex environment and requirements, a BCM tool may be worth the cost and can save time vs. developing a plan in MS Office. When complexity is not a factor, purchasing a BCM tool can be looked at as a convenience vs. cost decision.
Understand what you will and won’t get from a BCM tool, and then evaluate your options based on your specific requirements. Due to the maturity of the market, many products will check your boxes, so your evaluation will often come down to usability and cost.
Modern business continuity planning is complicated. Ideas from chaos engineering can help test resiliency, but only if you have a mature BCP.
Zerto has enhanced its Azure integration to reduce achievable RTOs and recovery cost. Specifically, Zerto’s latest release leverages Azure’s native Virtual Machine Scale-Sets to reduce overhead, speed up recovery, and minimize additional costs incurred during recovery.
Zerto now provides a DR and backup solution with the addition of long-term retention (LTR). This puts data protection on a continuum from short-term retention (to enable very short RPOs for DR) to LTR (to meet traditional backup requirements).
Fusion has an out-of-the-box connector with Everbridge. This is part of a larger trend for the SaaS BCM market. Built in APIs have become a major focus for product development as business continuity managers struggle with juggling multiple tools and integrating large amounts of data.
Adobe’s revenues grew at a rate of 25% to $2.6 billion in the most recent quarter, placing the company on an annualized run rate of about $10 billion! The Magento (e-commerce) and Marketo (B2B marketing) acquisitions bolstered the digital experience segment while continued strong organic growth in Creative Cloud and Document Cloud powered the digital media market.