What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Petar M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2022
Great and innovative product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Innovates frequently. Better collaboration tools. Great UX and configuration options.
What is your favorite aspect of this product?
Ease of use.
What do you dislike most about this product?
Integration with email softwares and calendars could be easier.
What recommendations would you give to someone considering this product?
Try the free version and if you like it, get the paid one.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Shahnawaz A.
- Role: Information Technology
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Feb 2022
Most secure and reliable for virtual Meetings.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I have a lot of points which is unique in Zoom meetings. 1. Call Switching feature is one of the best and excellent unique features. 2. Temporary unmute/mute ongoing session by just pressing the Space bar on Windows/ Mac application is really unique which prove this platform is super-user friendly. 3. Multi-platform support, this software is available on almost all trending platforms (Windows, Mac, Bowser, Mobile application and iPad Application) in the market. The best thing is there is no limitation in terms of capabilities irrespective of platform. 4. Giving remote access is really great and works very well with any lag.
What is your favorite aspect of this product?
I like the simplicity of this application too much. Zoom meeting platform is user-friendly which make it easy to use just in one click. It fulfils all my needs in one complete package. Schedule meeting, Join a meeting, instantly start a new meeting followed by an invite anyone, record meeting on the cloud as well on locally, one to one chat, chats under the channel, call feature through VOIP, file sharing through personal chat or on the channel, use of emoticons on chat message also great features, etc. Video quality is really superb and I don’t have to mention the audio quality which is always crystal clear.
What do you dislike most about this product?
This application is working perfectly for me on all platforms. Especially most of the time I use the iPad application. There is on dislike and complaint from my end. But only I want one feature which is available in the WhatsApp app I.e message send/deliver/read acknowledge through single tick, double tick and double tick blue respectively. Rest all work perfectly fine for me.
What recommendations would you give to someone considering this product?
If you are looking for an affordable, do-it-all solution for video conferencing, meetings, virtual pieces of training, webinars, and more - Zoom is the best platform to beat.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Atul K.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2022
Fantastic product!"Fantastic product!"
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easily work with low network connection
What is your favorite aspect of this product?
Easy to schedule meeting
What do you dislike most about this product?
Making host to the user who wants to share screen.
What recommendations would you give to someone considering this product?
Easy to use and user-friendly.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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