What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Jon W.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
A Great easy to implement and use tool for virtual
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I think there are a lot of similar products out there when it comes to this specific software type. The biggest differentiator for us was the ease of the other person to join a meeting. We have limited time and didn't want leads/prospects to jump through hoops as it also became a reflection of our company.
What is your favorite aspect of this product?
The ease for a person to join a meeting.
What do you dislike most about this product?
I have found it to be buggy/laggy when not updated.
What recommendations would you give to someone considering this product?
If you're focused on ease of use. I'd dive deep into this. There are integrations with Slack, Google Calendar, and other software to really help connect it to other aspects of your day-to-day with ease.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Rohitash S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2022
Easy to use, a simple and very very efficient.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Price, feature, and adaptability is the USP
What is your favorite aspect of this product?
Simple and ready to use with calendar integrations and plugins.
What do you dislike most about this product?
Its Product Specialist Team is very slow in response and time-consuming with little to very low response.
What recommendations would you give to someone considering this product?
Just go for it if you do not have any sensitive data to be shared in the app.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Less Effective Service
- Less Caring
- Wastes Time
Please tell us why you think this review should be flagged.
Zoey J.
- Role: Industry Specific Role
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Feb 2022
A Software for Audio/Video meeting
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's just an accessible application that may be utilized on a variety of platforms, including my mobile phone and desktop system. It comes in handy when a large group of individuals is needed for a conference. The audio quality is much superior when contrasted to other conventional tools. We may also send messages personally to everyone in the conference. We also have the ability to record any kind of session.
What is your favorite aspect of this product?
I frequently utilize Zoom to interact with my colleagues for seminars or meetings that demand a large number of persons to participate, and meeting recording is indeed essential. I use it for all voice / video meeting with my colleagues and customers.
What do you dislike most about this product?
It has a time restriction of 40 mins, much like lengthy meets, and you must rejoin the meeting after 40 mins. Zoom also has a lot of connectivity troubles because it demands a high-speed broadband service. It does not enable us to join using browsers on our cellular phones and instead requires us to install an application. Its user interface is not as nice as that of other comparable programs.
What recommendations would you give to someone considering this product?
Zoom is the greatest video conferencing tool on the market and it is strongly recommended.
Pros
- Respectful
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
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