What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Whiteboard Software
Score 8.7
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Score 8.6
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Score 8.6
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Zoom Workplace Reviews
Evan C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Amazing app for online seminars and conferences
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom offers better video quality than any other seminar software, which is essential since you don't want choppy video when the meeting is taking place.
What is your favorite aspect of this product?
Seminars and meetings have never been so accessible before using zoom, from the comfort of our home, or place of rest we can meet, share ideas, plans, discuss issues without any inconvenience. With the help of an excellent HD video and audio, it allows us to create online rooms and events, the best of all is that you can use it wherever you feel most comfortable; PC, Smartphone, mobile devices, you can download the application or simply use it from the browser. With a balance of more than 1000 participants.
What do you dislike most about this product?
It is not possible to have a meeting of more than 1 hour using the free plan, otherwise there is nothing else that I dislike.
What recommendations would you give to someone considering this product?
Zoom offers excellent tools to have a good and solid communication during seminars, it has chat; to communicate both inside and outside the meeting safely, in addition to calls that will be saved in the cloud, if desired. Carry out online events, adapting the room suddenly to the topic to be discussed or to the comfort and taste of the attendees, who receive an invitation through a link. No need to spend a whole day in the office.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Zainab M.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Feb 2022
Zoom simply meets my video meeting needs.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zooms greatest point of differential is with its level of popularity, amongst professionals. This has been most helpful when initiating work-related communication with persons outside of my organization.
What is your favorite aspect of this product?
I so much love the quality Zoom provides me on mobile devices. For the most part, I can perform all basic video conferencing functions, from the comfort of my mobile device.
What do you dislike most about this product?
Zoom makes it impossible for non-Zoom users to join meetings, without being mandated to download the Zoom app. and signup for Zoom. I think people who have a meeting code, should be able to join meetings from their web browser, without needing to install the Zoom software or sign-up to be users.
What recommendations would you give to someone considering this product?
For the most part, there is a reason why Zoom is perhaps the most popular video conferencing tool out there.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Akshay S.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Feb 2022
Best Available Video Conferencing Tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is unique in that it offers both video and audio conferencing in one product. It also has a number of features that make it easy to use, such as the ability to share your screen and to invite others to join a meeting.
What is your favorite aspect of this product?
There are many things that I like about Zoom, but some of my favorite features include: The ability to host online meetings with up to 500 participants. This is great for large groups or when there are multiple people working on a project simultaneously. The video and audio quality is excellent, and I like that I can share my screen with participants. This makes it easy to collaborate on projects or to give presentations. The chat feature is really handy, and I like that I can easily record meetings. This is great for when I need to reference a meeting later on.
What do you dislike most about this product?
There are a few things I dislike about Zoom. First, I find the interface to be a bit overwhelming and cluttered. There are a lot of features and options available, and it can be difficult to know where to start. Second, I don't like that there is no way to pause or stop a meeting. If someone starts talking and I need to step away for a minute, there's no way to pause the meeting and come back later. Finally, I don't like that there is no way to mute individual participants. If someone is talking too loudly or is being disruptive, there's no way to mute them without muting the entire meeting.
What recommendations would you give to someone considering this product?
Zoom is a great video conferencing tool that can be used for a variety of purposes. It is easy to use and has a lot of features that make it a great choice for businesses and individuals.
Pros
- Enables Productivity
- Effective Service
- Altruistic
- Acts with Integrity
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