What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Hamza H.
- Role: Information Technology
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2022
It is Amazing Audio Video Calls
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
With Zoom, the organizer has the power to fully control the meeting. You can mute all microphones, control attendees’ presentation access and so on. Moreover, this tool allows attendees to contribute to the conversation by virtually raising their hands. Zoom’s chat utility also lets viewers directly communicate with the instructor and other attendees, ensuring a collaborative classroom setting.
What is your favorite aspect of this product?
1) Quick Invite 2) Record Meeting 3) Share Screen 4) Mute Audio 5) Meeting Reminder (Mobile)
What do you dislike most about this product?
It takes a long time to return to the main screen while using a low bandwidth internet connection. In Zoom Rooms sometimes there are audio problems or the mute button does not respond quickly.
What recommendations would you give to someone considering this product?
If have big and international company to must be use zoom products, because it very helpful to organize meeting for many people.
Pros
- Continually Improving Product
- Performance Enhancing
- Includes Product Enhancements
- Security Protects
Please tell us why you think this review should be flagged.
Hiroshi I.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: IT Leader or Manager
Submitted Feb 2022
Fantastic Product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Compared to some of the best conference call services on the market today, Zoom is among the most recognized and flexible services. Zoom is better suited for video conferencing as it offers HD video clips and monumental meeting rooms.
What is your favorite aspect of this product?
This makes it a device that allows meetings over the video conference line, which makes it easier for many people to be satisfied in a dialogue and offers the possibility of obtaining information in a relatively easy way. It also has many features such as B. the ability to communicate securely from the device on which the connection is made, in addition, it allows you to save each of the meetings held.
What do you dislike most about this product?
As a result of taking advantage of this great program I have no complaints as not only can I fulfill my professional obligations but I can also keep in touch with my core family friends no matter where I am, I can be constantly and in touch with them Once you have a good connection to the Internet service, the program will work without any problems. This program has enabled me to strengthen my trade union environment.
What recommendations would you give to someone considering this product?
We can recommend this platform ourselves, as Zoom also offers a simple 4-button layout on the main screen, which you can use to select the action you want. In addition, in our organization they could use this product because it is very versatile and you can discover many ways to use it more dynamically since this product
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Jacob H.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Feb 2022
Fantastic Product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
What sets Zoom apart from other products is that Zoom helps its users identify opportunities with a detailed dashboard. In addition to other monumental features that allow you to share the screen, as well as a functionality that allows you to immediately see your connection status, if it is slow or stable, and even more that of the other users of the board.
What is your favorite aspect of this product?
In our industry it is very important to be able to use the new technologies that exist today, to be able to continue using everything, to improve more every day, and this product has not served enormously because it has served us make the conferences and Meetings we have, an important part of the time, but what we love about this product is that it allows us to share information at the moment the meetings are held, in addition to being able to use them mobile Devices such as tablets and phones.
What do you dislike most about this product?
Since we have been using this product we have not found this product to be failing which is why it is consistently quite good in our organization and they serve us for many uses which is why the product serves us tremendously in our organization which is pretty good for our own monthly Meeting and with larger consumers. For this we constantly have the opportunity to have new meetings.
What recommendations would you give to someone considering this product?
For all consumers interested in the implementation of this product, I can mention that they have the opportunity to use it with peace of mind, since the product is quite good and quite reliable, so we constantly have the opportunity to recommend it for use in the work and private lives of employees.
Pros
- Helps Innovate
- Enables Productivity
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
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