What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Garrett D.
- Role: Operations
- Industry: Construction
- Involvement: End User of Application
Submitted Jun 2022
Love Zoom, makes meetings a breeze!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Whiteboard and screen share functions are amazing when in meetings. Makes everything run much more smoothly
What is your favorite aspect of this product?
Video conferencing
What do you dislike most about this product?
Audio calls can be low quality at times or calls will dip in audio quality periodically.
What recommendations would you give to someone considering this product?
Easily the best in the market
Pros
- Unique Features
- Efficient Service
- Effective Service
- Saves Time
Please tell us why you think this review should be flagged.
Michael S.
- Role: Sales Marketing
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Jun 2022
Includes every feature I've ever needed.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It has been doing it the longest, so they have tried and failed enough to know what works and doesn't.
What is your favorite aspect of this product?
The ability to stream our company meetings on social media.
What do you dislike most about this product?
The video quality is not great.
What recommendations would you give to someone considering this product?
Definitely use it, no matter your industry, it is reliable and saves time and effort!
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Fair
Cons
- Less Effective Service
Please tell us why you think this review should be flagged.
Craig C.
- Role: Information Technology
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Jun 2022
Perfect User Interface
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom features keyboard shortcuts that make every experience with it seem seamless.
What is your favorite aspect of this product?
My favourite would be the transcription feature whereby zoom allows for audio to be transcribed and I can easily import the audio file in VVT file. It also features a function that allows for the background to be changed and it comes in handy during meetings where I'll be holding a meeting in a very distracting background.
What do you dislike most about this product?
I do not like that it does not allow for the host to have control of the comments.
What recommendations would you give to someone considering this product?
I recommend anyone considering Zoom to have a powerful computing processor to be able to take advantage of all the features that come with this product.
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Trustworthy
Please tell us why you think this review should be flagged.
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