What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Cate J.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
Our best alternative tool for communications.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
During Covid-19 pandemic, Zoom helped us much to communicate since most of our employees were working from home or remotely. What makes it number #1 tool for communication is simplicity, functionality and its unlimited performance. Zoom video and audio quality is super awesome, you can clearly see the person you are chatting with via video chat.
What is your favorite aspect of this product?
There are many different applications for video and audio conferencing, screen sharing, audio and video calls and messaging but they cannot beat Zoom. We switched from our previous applications to zoom due to its intuitive and user-friendly interface, high definition video quality and affordability. It offers multiple features that you can choose to communicate with unlike other similar applications.
What do you dislike most about this product?
To be sincere, Zoom has been the best of the best. It's affordable with slick design and supports multiple languages so learning and getting started with it even if you have never used it before becomes pretty easy and quick.
What recommendations would you give to someone considering this product?
I must recommend Zoom as the best and most advanced software for business and personal communications.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Rezwana S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
Universally accepted virtual meeting solution
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is the best in terms of its ubiquitous acceptance. EverywhereI can share my zoom link for a virtual meeting and the participants will very much likely be receptive to joining the meeting on zoom.
What is your favorite aspect of this product?
Zoom has made screen sharing, virtual meeting so simple that it has become an essential part of every workplace. It doesn’t require any training for anyone and the participants also know how to Share screen and give remote access.
What do you dislike most about this product?
There are scopes of improvements of course, the link sharing and chat feature could be augmented to make the meetings more easy flowing.
What recommendations would you give to someone considering this product?
There is no viable alternative to Zoom as of now, so I would vouch for Zoom as a must for the workplaces.
Pros
- Trustworthy
- Efficient Service
- Inspires Innovation
- Caring
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Akos K.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
Brilliant video conferencing tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is continuously evolves into a better and feature rich product that helps them keeping ahead of the pack.
What is your favorite aspect of this product?
Really easy to work with and use, great collaboration tools, like rooms or annotation, and easy integration with other tools like Slack
What do you dislike most about this product?
The navigation bar is annoying and when switching from full screen to small screen, I tend to loose the screen.
What recommendations would you give to someone considering this product?
The product is better than Teams, so if you think of switching, go for it, or start with a trial/free version to see if it is a better solution for your company.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Reliable
Please tell us why you think this review should be flagged.
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