What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Julia R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2022
Zoom for client and team meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Any time I have to show anything to a client or have a meeting with them, I use Zoom. Since the global outbreak of COVID, there has been an increased demand for video conferences, which Zoom successfully fulfills. Showing my face helps create a more personable connection with the customer, and being able to do a live product demonstration is much like being face-to-face. I can even record the meeting and send it to the customer afterward or watch it myself later.
What is your favorite aspect of this product?
Zoom works great for conferences with clients and employees alike. When I need to have a quick internal chat with a coworker, I utilize Google Meet since everyone who needs to join the meeting can do so without being redirected to a third-party app. There's no need to go elsewhere; Zoom does all I need it to and more.
What recommendations would you give to someone considering this product?
I can't imagine a scenario in which one would be preferred over the other. My employer has mandated that moving forward, all client meetings must take place through the Zoom platform. They mentioned that Google Meet can be used for internal communication. The three submissions are virtually identical.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Gowrishankaran R.
- Role: Student Academic
- Industry: Education
- Involvement: Initial Implementation
Submitted Jun 2022
Fantastic virtual meeting tool!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Quality of the video is outstanding even in low network connection. Really good audio quality. Easy screen sharing and simplicity.
What is your favorite aspect of this product?
Breakout rooms, which enables to decide a group of peoples in small groups rather working altogether.
What do you dislike most about this product?
Wish to see more faces in a same monitor when there were lot of peoples in a meeting.
What recommendations would you give to someone considering this product?
Better to work on live caption option when someone speak in a different language (except English).
Pros
- Effective Service
- Saves Time
- Respectful
- Helps Innovate
Please tell us why you think this review should be flagged.
- Role: Industry Specific Role
- Industry: Chemicals
- Involvement: End User of Application
Submitted Jun 2022
Efficient and affordable video conferencing tool.
Likeliness to Recommend
Pros
- Caring
- Helps Innovate
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
