What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Akshat G.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Jul 2022
easy to use, great functionality and fast
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
fast and colorful
What is your favorite aspect of this product?
colors and functions
What do you dislike most about this product?
it hangs and status doesn’t change
What recommendations would you give to someone considering this product?
you can definitely go for it
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Relishiya T.
- Role: Information Technology
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2022
Zoom for Remote Learning
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
zoom includes features for good audio and video quality video conferencing, enable instant messaging during the video conferencing, have access controls for messaging etc. It has unique features such as we can change the admin and the admin controls, screen sharing, message reactions and other such features!
What is your favorite aspect of this product?
Favorite aspect of this tool is it can access control over the admin! It provides a good platform for remote learning and working! It is really helpful during the COVID period to resume the educational activities. Easy and user friendly application for audio and video conferencing ! Having abilities to record
What do you dislike most about this product?
Almost all the functionalities in zoom are good enough to handle a proper video conferencing with a good quality and secure manner! The cost of the product would have even be cheaper than the existing product
What recommendations would you give to someone considering this product?
I would recommend zoom as a best online platform for educational activities! Best tool for good and secure video conferencing! it has abilities to schedule the meeting and send invitations to the joiners. Having secure admin controls, instant messaging, screen sharing and mute, unmute functionalities!! It cancels the background noises therefore students/ employees can engage in a meeting in a convenient manner!
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Efficient Service
Please tell us why you think this review should be flagged.
Olivia M.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
A recommendable tool for conferencing.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I like Zoom. It's a brilliant application which enables users to communicate effortlessly. I like it's unique features which are simple and easy to monitor and manage. Zoom has a very nice and high definition video quality that makes it suitable tool for communication. It is the easiest and safest application i have ever used.
What is your favorite aspect of this product?
What i like most about Zoom is its usability, simplicity and functionality. It's a very nice application that enables me and my clients to have a very effective communication. I like the fact that it supports powerful features like messaging, screen sharing, video and audio calls etc. Additionally, implementing zoom is super easy and fast.
What do you dislike most about this product?
I don't have anything i dislike about Zoom. It meets my expectations.
What recommendations would you give to someone considering this product?
I recommend Zoom
Pros
- Helps Innovate
- Reliable
- Inspires Innovation
- Client Friendly Policies
Please tell us why you think this review should be flagged.
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