What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Appointment Scheduling
Score 8.7
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Score 8.7
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Score 8.6
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Zoom Workplace Reviews
Aennie G.
- Role: Industry Specific Role
- Industry: Transportation
- Involvement: End User of Application
Submitted Jul 2022
Zoom- A Leading Meeting Platform!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom provides HD-quality audio and video communications. It supports mobile due to which it becomes handy for the user and takes less time to connect. Zoom allows connecting microphone that enhances the overall quality of communication as it makes it clear to understand. It allows application sharing which enhances collaboration. The scheduling features make it easier to organize all the important details and keep the work well managed.
What is your favorite aspect of this product?
The feature of screen sharing is complementary. Provides great visual background. Video conferencing is efficient as it is a face-to-face meeting. It is a very secure platform that is reliable for work. The platform is ideal for the user as it aligns with many operating systems.
What do you dislike most about this product?
Zoom provides fewer features for chat, with the changing environment user constantly needs up-gradation and it reduces users’ interest. It requires internet bandwidth that results in unsatisfied users. The protection feature is not very safe. The plan of subscription is difficult to change.
What recommendations would you give to someone considering this product?
It works effectively and plays a role in everyday meetings. It integrates all the users, centralizing their chats, and meetings. Highly recommended.
Pros
- Performance Enhancing
- Trustworthy
- Efficient Service
- Effective Service
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Vivek s.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
Does the job very well
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Joining a meeting call through Zoom takes very less time and also the in meeting features are very good
What is your favorite aspect of this product?
I like the way how we can change our video background through the custom background fields
What do you dislike most about this product?
It is very easy to join a meeting unless you are the meeting host and that needs to be corrected
What recommendations would you give to someone considering this product?
Zoom is a very good tool for communicating with colleagues especially when we are working from home
Pros
- Helps Innovate
- Inspires Innovation
- Fair
- Over Delivered
Please tell us why you think this review should be flagged.
Christoph V.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jul 2022
The state-of-the-art software for online meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is the most excellent online software I have used to host a conference call during a pandemic. Even under heavy demand, it has high-speed processing and low resource use. A great deal of freedom is afforded to the administrator by the fine-grained nature of the access restrictions. It's also simple to provide other hosts administrative access.
What is your favorite aspect of this product?
The fact that it works equally well on my PC and phone is a huge plus. It's a breeze to use. In addition, I like how easily and quickly Zoom allows me to transfer data to other people. Because of its user-friendliness, it can be accessed by almost anybody, regardless of education level. Meeting reminders can be sent through email, which is quite convenient.
What do you dislike most about this product?
I dislike even using a computer-based phone, and I still have to dial the phone number to make a call while using the desktop version. I have used the Zoom app often and never had a negative experience with it. The user interface is dated and requires some familiarity with technology to navigate.
What recommendations would you give to someone considering this product?
Its state-of-the-art features include high-definition video conferencing, ample conference rooms, and top-notch cloud storage. It is helpful to have both components on hand to save your time. It works well for conferences and job interviews. Both the smartphone app and the desktop login are highly recommended.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
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