What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
- Role: Information Technology
- Industry: Entertainment
- Involvement: Business Leader or Manager
Submitted Jul 2022
Reliable Collaboration Software
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Allan k.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2022
Superb platform for holding effective meeting.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The platform has a great user interface which is easy to use. It connectivity is quite good even when the internet connection is low. The best thing about this platform is that it much easy to switch between phone and desktop while using it. I love this platform.
What is your favorite aspect of this product?
Apart from ease in connectivity, this platform has enabled one to communicate with fellow colleagues from different point irregardless of time.
What do you dislike most about this product?
Zoom is doing great for us. No dislike at all.
What recommendations would you give to someone considering this product?
Great this are with great platform such as zoom. I highly recommend it.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Efficient Service
Please tell us why you think this review should be flagged.
Kabir Ahmed K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
Zoom has revolutionized remote meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
There is really no alternative to Zoom. Everyone can access it, accessing the meeting links and operating is super easy. I can het the recording to the call easily in cloud too.
What is your favorite aspect of this product?
I can share my zoom link to any of my clients and expect them to be ready to join a zoom call from their laptop or mobile. Zoom’s meeting interface is easier for even older clients to operate.
What do you dislike most about this product?
Their solution has many glitches, it requires further development to prevent getting frozen while sharing screen.
What recommendations would you give to someone considering this product?
Zoom will definitely augment your business accessibility
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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