What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Score 8.6
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Zoom Workplace Reviews
Nowshin S.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2022
Very user friendly and formal use friendly
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ease of use. Technologically illiterate people can use it very easily with a link.
What is your favorite aspect of this product?
Ease of use, the capacity of the host.
What do you dislike most about this product?
If the host leaves due to internet issues, it becomes very hard to actually moderate the meeting, especially if the meeting requires permission to enter.
What recommendations would you give to someone considering this product?
Buy it if your organization requires remote working/work from home.
Pros
- Reliable
- Unique Features
- Effective Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
Lyor Bensoussan ☁ (.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2022
Easy and efficient product to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Better features; ease of use
What is your favorite aspect of this product?
None that I can think of
What do you dislike most about this product?
Some settings are a little complicated to understand
What recommendations would you give to someone considering this product?
Evaluate against different products first
Pros
- Inspires Innovation
- Saves Time
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
Saif N.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
Amazing Meeting Place
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It has an accessible interface. Zoom can be used across a range of platforms, such as Windows, MAC, iOS and many more, making it widely accessible. Founder Eric Yuan's mission was to provide a better experience than its competitors, with a lofty goal of making the experience better than meetings in person.
What is your favorite aspect of this product?
Zoom’s Virtual Background is one of its highlight features among all and the most used one. For example, if your room is messy and you don't want everyone to see it, you can use the Virtual Background feature on Zoom to hide it. Zoom allows you to choose from a set of in-built backgrounds. Additionally, you can use custom backgrounds.
What do you dislike most about this product?
Extreme amounts of close-up eye contact is intense. The amount of eye contact we enter into on video chats, as well as the size of faces on monitors is abnormal. In a typical conference, people will look around the room.
What recommendations would you give to someone considering this product?
Lighting is everything when it comes to looking good on Zoom. The most important thing is to sit with your light source in front of you, facing your way. If the light is behind you, you will be backlit and will appear as a silhouette. Side lighting will also emphasize shadows and glares.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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