What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Mohd I.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Great video conferencing tool with affordability.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom provides lighter application which uses less resources on the device with almost similar level of optiions on Microsoft teams.
What is your favorite aspect of this product?
It is more affordable than some other industry leading products with same set of features.
What do you dislike most about this product?
Sometimes screen sharing will Make the mess up to control the system.
What recommendations would you give to someone considering this product?
Product is great at given cost and application is also stable with right size on the device, not too heavy nor too light.
Pros
- Helps Innovate
- Enables Productivity
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
M Farhan Ali C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2022
Easy to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The service and Accuracy is very better then the other products
What is your favorite aspect of this product?
Accuracy is good
What do you dislike most about this product?
it does not have white board
What recommendations would you give to someone considering this product?
White board should be included
Pros
- Performance Enhancing
- Efficient Service
- Inspires Innovation
- Saves Time
Cons
- Slower Product Innovation
- Less Productive
- Commodity Features
Please tell us why you think this review should be flagged.
Utkarsh S.
- Role: Finance
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Nov 2022
Easy to use but bit pricey
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
it has good video and audio quality
What is your favorite aspect of this product?
annotation
What do you dislike most about this product?
price of the software is high
What recommendations would you give to someone considering this product?
it is a very nice product for meetings
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
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