What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: Vendor Selection and Purchasing
Submitted Nov 2022
Very usefull videoconferencing software.
Likeliness to Recommend
Pros
- Continually Improving Product
- Performance Enhancing
- Transparent
- Helps Innovate
Please tell us why you think this review should be flagged.
Yash t.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2022
Fantastic product!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
performance , easy to implement
What is your favorite aspect of this product?
easy integration
What do you dislike most about this product?
nothing much
What recommendations would you give to someone considering this product?
dont think twice
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Alexander B.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Great app for meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom grew very rapidly in the last 2 years and remained very innovative and reliable. It is very intuitive, robust, and has many integrations.
What is your favorite aspect of this product?
It's easy to use and it has integrations with many popular apps like Slack / Google Calendar. Their mobile app is great, too.
What do you dislike most about this product?
The file sharing feature in the chat can be updated to support drag and drop and previews.
What recommendations would you give to someone considering this product?
You will love it. It's Ferrari of meeting apps and honestly I can't picture using anything else (I've been through GoToMeeting, Cisco Webex, RingCentral, and MS Teams)
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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