What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Brenda C.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
I love ZOOM! Best platform to connect!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Its the best out there. Better than Skype/Instant messaging/Slack/Blue jeans/Teams.
What is your favorite aspect of this product?
User friendly! easy to book and reschedule meeting/conference, Etc. Easy to share files, can connect everywhere as well. Never have I had an issue w/ Zoom. It is the best!
What do you dislike most about this product?
Not applicable. Nothing bad to say about this platform.
What recommendations would you give to someone considering this product?
Get it! Integrate it to your ATS/ Company. Periodt! It will help your recruiting team initiate interviews and it's an easy platform to use and connect w/ your team if you work remotely.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Mohd M.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
Zoom: The Future of Video Conferencing
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom stands out from other products in several ways. First, Zoom offers an easy-to-use interface with a wide variety of features that make it simple to host meetings and webinars. It also offers a high-quality video and audio experience, with HD video, screen sharing, and audio conferencing capabilities. Additionally, its cloud-based platform is secure, reliable, and scalable, allowing for up to 1,000 participants in a single meeting. Finally, Zoom offers additional features, such as recording, polling, and real-time collaboration tools, that make it a powerful and comprehensive video conferencing solution.
What is your favorite aspect of this product?
My favorite aspect of Zoom is that it allows me to stay connected with my friends and family no matter where they are. Zoom makes it easy to have virtual meetings, video calls, and group chats, and the user interface is easy to use.
What do you dislike most about this product?
I dislike the lack of face-to-face interaction and the difficulty of gauging reactions and body language. It can be hard to maintain focus and engagement when you can't see the other person, and the technical issues can be frustrating.
What recommendations would you give to someone considering this product?
1. Make sure you understand the different levels of service that Zoom offers, such as the free, pro, and business plans. Each plan will have different features and limitations, and you should decide which one best fits your needs. 2. Test the usability of Zoom by signing up for a free trial. This will allow you to get familiar with the interface, features, and reliability of the service. 3. Connect with other users and learn from their experiences. There are many online communities and forums dedicated to Zoom, and you can get valuable insights from them. 4. Research best practices for hosting a successful Zoom meeting.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Inspires Innovation
Please tell us why you think this review should be flagged.
Patrick B.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
Zoom: One of the top dogs
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It became ubiquitous over covid and is still going strong.
What is your favorite aspect of this product?
Most everyone understands how to use it and it's features.
What do you dislike most about this product?
Depends on plan but meeting times can be limited.
What recommendations would you give to someone considering this product?
Determine who you will using this product with. All internal? great. External folks can be hit or miss.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.
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