What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
RAUNAK A.
- Role: Student Academic
- Industry: Engineering
- Involvement: End User of Application
Submitted Jan 2023
Zoom - "Seamless Collaboration for teams anywhere"
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom distinguishes itself from other videoconferencing solutions by providing a reliable, intuitive user experience with robust features and customization options. Specifically, Zoom offers up to 1,000 participants in its meetings, high level of audio and video quality through its adjustable bandwidth settings, advanced collaboration features like breakout rooms and the ability to record or stream meetings directly to YouTube Live, easy-to-use security controls for both end users and administrators protecting confidential data and much more.
What is your favorite aspect of this product?
My favorite aspect of this Zoom is the ability to quickly connect with others from around the world. Through video chats and audio calls, it is easy to stay in touch with family and friends, no matter where you are. Additionally, it has features that allow users to collaborate on projects, make presentations and share files easily. I really like the charting feature and technical indicators associated with it. This aspect allows users to easily track prices, trend and volatility, as well as assess the overall market sentiment. It also provides information on a variety of parameters related to any given currency pairs traded on Zoom.
What do you dislike most about this product?
I dislike how a Zoom call can often feel like a one-way conversation, with people speaking over one another or dominating the conversation. It can also be difficult to have an active discussion in a large group as it’s difficult to keep track of who is talking and when. Additionally, technical issues such as latency and slow connections make it difficult to remain engaged in long Zoom meetings.
What recommendations would you give to someone considering this product?
1. Test out the various features available with Zoom to see if they fit your needs. 2. Take advantage of any available demos to get a better sense of how Zoom works and what it can do for you. 3. Research the user interface and experience, as this can make a huge difference in the ease of use when navigating the platform during meetings or webinars. 4. Examine any potential limitations or restrictions on data usage, recording, or other aspects that could affect your usage of Zoom in different ways. 5. Investigate pricing plans such as monthly payment options and discounts to determine which best fits your budget constraints.
Pros
- Enables Productivity
- Unique Features
- Caring
- Saves Time
Cons
- Less Reliable
- Charges for Enhancements
Please tell us why you think this review should be flagged.
- Role: Finance
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jan 2023
Delivers what it says it can do.
Likeliness to Recommend
Pros
- Reliable
- Trustworthy
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Abraham R.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jan 2023
Save your time and efforts
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
When compared to its rivals, Zoom has a tonne of distinctive features that excel in every situation. For instance, other tools may offer higher or lower video and audio quality depending on the internet's speed, but Zoom always provides high quality, making meetings more productive and pleasurable. Additionally, it requires less training and prior knowledge to utilize than other systems.
What is your favorite aspect of this product?
On other tools, I lost a lot of time. We are bothered by their all having poor audio and video quality during the meetings. After that, one of my friends advised that I test the Zoom meeting solution, which I did without having any expectations but discovered to be a fantastic platform. Its functions can all be used with ease. My international clients adore it as well, and it not only improves our meetings. We constantly felt like we were in a single room talking about everything because of its high quality.
What do you dislike most about this product?
Normally it works flawlessly, however occasionally I have latency and it also prompts me to choose an audio output every time I attend a Zoom meeting, which is a little disappointing. It occasionally can be difficult to join a call. The screen-sharer isn't allowed to see the audience while using the feature.
What recommendations would you give to someone considering this product?
Everyone in the development period is focused on growth and requires a way to communicate with all of their partners, clients, and employees without having to travel anywhere. Zoom is the finest possibility to take advantage of if you also want a solution that allows you the freedom to connect with anybody at any time.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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