What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Oladotun J.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2023
Ease of usability and efficiency
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It was built with end users' usability in mind and has an intuitive interface.
What is your favorite aspect of this product?
Video conferencing and screen sharing
What do you dislike most about this product?
During usage, no cons were discovered
What recommendations would you give to someone considering this product?
Zoom is one of the top video and audio collaboration software and it's worth trying out.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Avesh K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2023
Great Meeting Tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It offers up to 40 minutes for new users and it also allows to record meetings in free plan also while all other software provide this feature with paid plans only.
What is your favorite aspect of this product?
It has good interface . Any device can be used to host meetings with zoom. it also has many great features like There is a zoom plugin for web browser that allow you to view all of your scheduled appointments and receive notifications for messages,files,etc.
What do you dislike most about this product?
There are many limits on zoom on meeting duration that is the only thing what i dislike about zoom.
What recommendations would you give to someone considering this product?
I highly recommended zoom to all my colleagues because it is complete and great tool for meetings.
Pros
- Trustworthy
- Efficient Service
- Saves Time
- Altruistic
Please tell us why you think this review should be flagged.
Parthiv V.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2023
User friendly tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I may use the front or back camera, turn on or off the microphone, and make other simple adjustments during a video chat to make sure the meeting goes as well as possible. We also have the capacity to record the entire meeting and have access to the person's name who you are meeting with. Meetings can be set remotely for other users that we want to connect with, other individuals can be invited using a specific link, and access to the meetings can be restricted.
What is your favorite aspect of this product?
This software is incredibly dependable and user-friendly. It allows for simple screen sharing and high-quality voice and video chats. Additionally, it permits up to 100 attendees per meeting. This app provides free calls for 40 minutes. You must first create a premium account if you need more than 40 minutes. When you activate your camera during the call, you can utilize a fake background for greater privacy.
What do you dislike most about this product?
I haven't yet developed a distaste for zoom because I haven't encountered any negative aspects of it, and I sincerely hope I don't in the near future. I would suggest the app Zoom to people.
What recommendations would you give to someone considering this product?
Video and call quality of Zoom is better than Teams so I will recommend to other people about this feature.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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