What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Atul K.
- Role: Consultant
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Feb 2023
Fantastic product!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Fantastic product!
What is your favorite aspect of this product?
Audio Quality.
What do you dislike most about this product?
Participation limit
What recommendations would you give to someone considering this product?
Need more development.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Daniel M.
- Role: Information Technology
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Feb 2023
Great video conferencing tool!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has probably the best and broadest set of video conferencing features.
What is your favorite aspect of this product?
Zoom's video quality and screen sharing is increbile.
What do you dislike most about this product?
Zoom's chat function is seriously lacking in features
What recommendations would you give to someone considering this product?
Leverage training and and tutorials to help educate your staff on the more complex functions.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Katie R.
- Role: Human Resources
- Industry: Media
- Involvement: End User of Application
Submitted Feb 2023
It's simple and lightweight video calling software
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's simple to set up and use, and the free account gives us 45 minutes of one-on-one meeting time. Both file sharing and screen sharing are simple to set up. Zoom can be relied upon to do what it says it will. I have never had trouble connecting to or phoning into this platform. If the link I provide is still active, I know that it will be used.
What is your favorite aspect of this product?
Since most SMBs don't require such linkages, Zoom is a great problem-solving tool for them. With zoom, you may start using it right away. The software can be used by those with no background in IT as well.
What do you dislike most about this product?
For me, the major drawback to using Zoom is that it does not work with other programs I already use, such as Zoho Freshdesk and Microsoft Azure.
What recommendations would you give to someone considering this product?
Even if the participant is using a slow internet connection, the video and audio will still be of a high standard. It allows me to talk to my team without worrying about our conversation being cut off or interrupted.
Pros
- Enables Productivity
- Unique Features
- Efficient Service
- Respectful
Please tell us why you think this review should be flagged.
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