Zoom Workplace Logo
Zoom Workplace Logo
Zoom Video Communications Inc.

Zoom Workplace

Composite Score
8.9 /10
CX Score
9.1 /10

What is Zoom Workplace?

Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.

Company Details


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Awards & Recognition

Zoom Workplace won the following awards in the Web and Video Conferencing - Enterprise category

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Zoom Workplace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoom Workplace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoom Workplace?

2% Negative
4% Neutral
94% Positive

Pros

  • Respectful
  • Reliable
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 85

Video Conferencing

87

Screen Share

86

Audio Conferencing VoIP

86

Audio Controls

84

Audio Conferencing Call in Bridge

83

Facilitator Functions

83

Keyboard Mouse Control

83

Instant Messaging

82

Virtual Whiteboard

81

Application Share

81

File Transfer

81

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Quality of Features

83

Usability and Intuitiveness

82

Breadth of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Vendor Support

79

Zoom Workplace Reviews

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jul 2024

Reliable Product

Likeliness to Recommend

7 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Priya S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Totally efficient way to manage workforce !!

Likeliness to Recommend

9 /10

What differentiates Zoom Workplace from other similar products?

Although it has similar functionality like other meeting apps but what separate it from market is its additional features like remote controlling screen and better audio and video quality.It definitely stands out from the market when we talk about real software experience not just the specifications.It is easy to use and has excellent well educated customer support.

What is your favorite aspect of this product?

Like i said earlier its special features like screen sharing , whiteboard , remote control access from any screen is what I like most about it.

What do you dislike most about this product?

Nothing as of i like about it in my current usage but for suggestive improvement its call quality can be enhanced further.

What recommendations would you give to someone considering this product?

I just want to say just give it a try and see for yourself it works for our company that it should work in yours too.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Naman C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Excellent platform for business meetings

Likeliness to Recommend

9 /10

What differentiates Zoom Workplace from other similar products?

Zoom provide a better quality of meetings doing meeting over a zoom call is better experience ever this has an additional features like schedule a meeting and invite meetings over zoom.

What is your favorite aspect of this product?

As a user of zoom we are able to do our business meetings effectively this tool provide quality of of vidio during screen sharing also they provide free trials for user to check features by using this tool I am continuously growing my business.

What do you dislike most about this product?

No this tool has sufficient features to fulfill requirements it is easy to use and better UI as compare to other software you don't need technical knowledge for use this software

What recommendations would you give to someone considering this product?

Meetings is very important for growing any business this tool provide a platform to do business meetings without meetings you cannot achieve business goal this tool has more features for doing meetings effectively like screen recording features meetings recording feature also background change and voice enhancer features. You can easily achieve business goals by using this tool and increase overall performance.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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