What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
simone a.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2024
Very easy to use for remote teams
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
easy to use
What is your favorite aspect of this product?
share screen and ai companion
What do you dislike most about this product?
constant updates
What recommendations would you give to someone considering this product?
make sure you set it up properly
Pros
- Respectful
- Continually Improving Product
- Reliable
- Enables Productivity
Cons
- Less Fair
- Vendor's Interest First
- Less Generous
Please tell us why you think this review should be flagged.
Kajal S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2024
Best product for professional meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom provide better resolution in their video quality during meeting and also sond enhancer feature is also good in this application
What is your favorite aspect of this product?
I like meeting recording feature in this application and also they provide us the better vidio resolution in app at a effective price also we can reschedule the meeting with the same link I like this feature
What do you dislike most about this product?
No this application is good to go and it fulfills our requirements and provides better service
What recommendations would you give to someone considering this product?
Sometime zoom takes too much time to open otherwise this application has sufficient features I will recommend this app for meetings.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Raymond M.
- Role: Industry Specific Role
- Industry: Construction
- Involvement: End User of Application
Submitted Jul 2024
Awesome free and reliable !! Try zoom today !!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is free to use and has an amazing ability to connect anywhere
What is your favorite aspect of this product?
It's reliability for sure
What do you dislike most about this product?
It will get fuzzy if there are allot of people on the line at once
What recommendations would you give to someone considering this product?
Try it you won't regret it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
