What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Maria K.
- Role: Information Technology
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Jul 2024
Reliable and efficient collaboration-ZOOM
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It takes a little while to learn to use zoom properly but once done, there is no turning back to any other products.
What is your favorite aspect of this product?
multi functionality
What do you dislike most about this product?
it was somewhat frustrating to use in the beginning
What recommendations would you give to someone considering this product?
cost effective and user friendly
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Shahryar F.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Jul 2024
Easy to use recommended for Sales Calls
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is very easy to use and its video calling feature changed the industrial trends during Covid-19. I have been a user since 2019 and would recommend Zoom in high regards. It should evolve with feature like AI Notes and smooth operations on the lowest bandwidth
What is your favorite aspect of this product?
Webinar Management
What do you dislike most about this product?
It is not easy to use zoom when your internet is unstable or working on a lower bandwidth compared to its competitors
What recommendations would you give to someone considering this product?
If you are looking to manage webinar and high capacity Academic classes i would i highly recommend Zoom
Pros
- Helps Innovate
- Reliable
- Unique Features
- Saves Time
Please tell us why you think this review should be flagged.
Alison G.
- Role: Information Technology
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jul 2024
Very easy to use Great product to meet people
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's so easy to use and great when you have a large audience
What is your favorite aspect of this product?
Screen share
What do you dislike most about this product?
Nothing is to dislike
What recommendations would you give to someone considering this product?
I would suggest they try it and play around with things to make it work for them
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
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