What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Mario V.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: Initial Implementation
Submitted Aug 2021
Easy to use and implement
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It works well across all platforms
What is your favorite aspect of this product?
The easy of setup
What do you dislike most about this product?
We had issues where if the versions of zoom is to far apart the meeting fails
What recommendations would you give to someone considering this product?
Test it before buying a license.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Abhishek T.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Aug 2021
Easy to use and a good video conferencing software
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easy to use and number of features available
What is your favorite aspect of this product?
Audio and video clarity
What do you dislike most about this product?
Nothing about dislike
What recommendations would you give to someone considering this product?
A good video conferencing software you can give it a try
Pros
- Continually Improving Product
- Caring
- Respectful
- Transparent
Please tell us why you think this review should be flagged.
Penina M.
- Role: Information Technology
- Industry: Energy
- Involvement: End User of Application
Submitted Aug 2021
Zoom... Reliable tool for business communications.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom Meetings is an unique solution that provides great features that enable you to have a nice communication. It more safe and secure compared to other communications systems.
What is your favorite aspect of this product?
My favorite aspect of zoom Meetings is how it is easy to use and customize. It has a very nice and satisfying video and audio quality. It allows you to share screens, share files and schedule meetings online.
What do you dislike most about this product?
I don't have anything to mention as a complain about Zoom Meetings. It meets all my requirements smoothly.
What recommendations would you give to someone considering this product?
Zoom Meetings is a solid solution every company should implement. I highly recommend it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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