What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Cristina C.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Aug 2021
HD video and audio meetings.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It is a tool for videoconferencing, sending messages and exchanging content, with your work team, it is created for modern equipment as it has excellent integrated HD audio and video and supports up to 1000 participants in the video and 49 videos On screen, it allows you to record and create transcripts, you can also share screen, make annotations, which is ideal for a much more interactive meeting.
What is your favorite aspect of this product?
Through Zoom you can make your videoconference meetings, since it allows you to communicate remotely, Zoom works as a tool for online meetings and allows you to send messages in real time and exchange content, it has an excellent unmatched usability, you can join a meeting from anywhere and from any device and, you can create videos since it allows you to communicate internally and externally, it has excellent conference rooms and you can join them with a single click, through Zoom Rooms, you can optimize your conference rooms much more modern.
What do you dislike most about this product?
There is nothing to dislike about Zoom as it has an excellent consistent focus on functionality, it has HD video and audio, you can join a meeting with a single tap, it allows you to wirelessly share content, and it has excellent features. Hassle-free rooms with Office 365, Exchange, and Google calendar
What recommendations would you give to someone considering this product?
Excellent for holding meetings in HD audio and your collaborations conductive to work, it has rooms and workspaces, telephone systems, it also allows you to conduct webinars with video and it has an application Marketplace.
Pros
- Enables Productivity
- Efficient Service
- Inspires Innovation
- Caring
Please tell us why you think this review should be flagged.
Pavan R.
- Role: Operations
- Industry: Construction
- Involvement: End User of Application
Submitted Aug 2021
ZOOM.Powerful and excellent tool for conferencing.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has a very nice video quality. It is extremely easy and simple to install and set up.
What is your favorite aspect of this product?
I like Zoom because it has made it extremely easy to interact with our customers regardless of where they are. Zoom has a very nice video and audio quality which makes it a super powerful product for communications.
What do you dislike most about this product?
I don't have anything to dislike about Zoom. It is a great software for video conferencing, screen sharing and file sharing.
What recommendations would you give to someone considering this product?
I recommend Zoom to all prospective customers looking for a great platform for video and audio conferencing, sending messages and screen sharing.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Denise F.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Aug 2021
Fantastic product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom stood out from the crowd because of its different approach to online conference calls
What is your favorite aspect of this product?
the amount of people can connect at the same time
What do you dislike most about this product?
Nothing at the time
What recommendations would you give to someone considering this product?
It can be used with firends or in the company
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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