What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Vikalap G.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2022
Great for video conference
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has lot of great features when it comes to video conference and invitation can be sent to external people as well.
What is your favorite aspect of this product?
Zoom is perfect for video conference and audio bridge calls. It helps team working from different locations connect. It is easy to set up calls, user interface is good. And one can join from laptop or even mobile as well.
What do you dislike most about this product?
There is nothing much to dislike, instant message may be has some scope of improvement.
What recommendations would you give to someone considering this product?
This is a reliable product for audio and video conference.
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
Priyadarshani K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2022
Amazing tool for workplace.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
All participants can mute/unmute their own audio Host can mute/request to unmute participants The host can set all participants to mute upon entry
What is your favorite aspect of this product?
Up to 100 with free license, up to 1,000 depending on plan and large meeting add-on.
What do you dislike most about this product?
You can store all of your meetings in the cloud depending on your plan. Each plan has different limits on the storage capacity of your cloud. But, actual videos can greatly vary in size.
What recommendations would you give to someone considering this product?
This is an amazing product. just go for it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Sagar K.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Mar 2022
Easy to use and good in multi video conferencing
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Allows for all team members to be visible on video calls
What is your favorite aspect of this product?
Ease of communication and ease of use
What do you dislike most about this product?
Sometimes it crashes in between meetings and sometimes have difficulty joining meetings
What recommendations would you give to someone considering this product?
Good product for effective team communications
Pros
- Reliable
- Performance Enhancing
- Transparent
- Continually Improving Product
Please tell us why you think this review should be flagged.
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