What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Eric O.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Feb 2022
Zoom: the pandemics answer to communication
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom from the beginning has set itself apart with not only being able to produce features and security in record but has remained the go for all business communication. It is now essential for daily productivity.
What is your favorite aspect of this product?
One of the later features they added was the ability to change the background and that more helpful than most realize.
What do you dislike most about this product?
The issues have ironed themselves out.
What recommendations would you give to someone considering this product?
Absolutely
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
John J.
- Role: Consultant
- Industry: Government
- Involvement: IT Leader or Manager
Submitted Mar 2022
Useful product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ease of use
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
Recording
What recommendations would you give to someone considering this product?
Add more robust recording options
Pros
- Caring
- Saves Time
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
Daniel b.
- Role: Consultant
- Industry: Engineering
- Involvement: End User of Application
Submitted Mar 2022
Easy to set up and use straight away
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easy to jump into a call without signing in
What is your favorite aspect of this product?
quick easy way to communicate with team
What do you dislike most about this product?
security issues
What recommendations would you give to someone considering this product?
quick easy set up and installation
Pros
- Reliable
- Saves Time
- Enables Productivity
- Efficient Service
Cons
- Security Frustrates
- Commodity Features
Please tell us why you think this review should be flagged.
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