What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
John M.
- Role: Finance
- Industry: Healthcare
- Involvement: End User of Application
Submitted Mar 2022
We find it great when doing C-Suite presentations
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Better (in my opinion) at hosting larger rooms than Microsoft Teams which we also use. Seems to have better functionality for 'public speaking' and bringing guests in.
What is your favorite aspect of this product?
Breakout rooms are much better in Zoom than other products I have used.
What do you dislike most about this product?
Typing when controlling someone elses screen can be a bit slow.
What recommendations would you give to someone considering this product?
Most businesses might find another product better as their main comms system, but Zoom is definitely better than others at some aspects
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Mar 2022
Easy to use and to integrate, very intuitive!
Likeliness to Recommend
Pros
- Enables Productivity
- Respectful
- Helps Innovate
- Reliable
Please tell us why you think this review should be flagged.
Brayan I.
- Role: Information Technology
- Industry: Apparel
- Involvement: IT Leader or Manager
Submitted Feb 2022
Best choice
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom integration to other products sets it apart, and also ease of use makes it the go-to application for video conferencing. and it's much cheaper compared to other counterparts offering the same services with features available.
What is your favorite aspect of this product?
my favourite features is the filters offered during video conferencing. plus how i do not need an account to hold a video conference meet in zoom which makes it a better application for quick usage.
What do you dislike most about this product?
i have not yet found a reason to dislike the application as of today
What recommendations would you give to someone considering this product?
if you are in need of an application that is fast and easy to use then zoom is your go to application.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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