What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Whiteboard Software
Score 8.7
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Score 8.6
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Score 8.6
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Zoom Workplace Reviews
Aarti A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2022
Great video conferencing tool!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is one of the best video conferencing products in the industry. One of the best things about Zoom is that its free version is just as great and any organization on a budget crunch can use this with ease without worrying about missing out on any major features. From students to professionals, anyone can use Zoom with ease because of its simple User Interface.
What is your favorite aspect of this product?
The simple UI is great. One can maneuver easily and the different audio and video controls can be managed on the screen without difficulty. Also, Zoom does not require high bandwidths unlike many other video conferencing products in the market.
What do you dislike most about this product?
One drawback to using Zoom is experienced when you use it on the browser. The browser version is a little slow as compared to the app. The quality of the calls differs on both these versions, the app quality being better.
What recommendations would you give to someone considering this product?
Zoom is a great application for video conferencing and screen sharing. One great thing about Zoom is that you can limit who enters the meetings but setting a password for entering the meeting room. Also, the number of participants that can be added is more as compared to other video conferencing products available in the market. Zoom is definitely a great option with a wide breadth of features!
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Caroline L.
- Role: Vendor Management
- Industry: Other
- Involvement: Vendor Management and Renewal
Submitted Mar 2022
Feature Rich
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The breakup room feature is the key module for us to make the decision to move to Zoom
What is your favorite aspect of this product?
allowing meeting participants to go into separate discussions before rejoining the group for presentation.
What do you dislike most about this product?
I would say the UI. Sometimes it takes a while to find the link to make changes to the setting
What recommendations would you give to someone considering this product?
Try out the free version first
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Inspires Innovation
Please tell us why you think this review should be flagged.
Arnold M.
- Role: C-Level
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Mar 2022
ZOOM is a great product for remote learning
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Better features for training
What is your favorite aspect of this product?
simple to use
What do you dislike most about this product?
Price, our local currency is weak
What recommendations would you give to someone considering this product?
test it first
Pros
- Effective Service
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
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