What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Score 8.6
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Zoom Workplace Reviews
swapnasis m.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2022
Undoubtedly the best user-friendly meeting tool.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
There are a lot of features that help us to choose Zoom over other meeting platforms. This platform supports live transcription with a closed automated caption which is hardly available in any other meeting platform, even live polling is also unique in the case of Zoom video webinar. Multiple meeting session is possible at a time in Zoom, additionally, it allows us to switch calls between mobile zoom to mac Zoom. Recently Zoom teams added a multiple screen share option so more than one participant can share screens over conference calls. Since it is internally integrated with MS teams, the MS Teams screen can also be shared through Zoom call.
What is your favorite aspect of this product?
The application simplicity is my favourite aspect for me. Trust me very easy to use, most of the features can be accessed through a single click such as quick audio/video call, quick meeting, the invitation can be sent in a click, screen sharing, call recording on cloud or locally, mute/unmute conference call by long-pressing the space bar, quick 1:1 chatting or group/channel chatting, and many more. Making a quick audio call and converting as a meeting is also possible. Even making a quick video call is nothing but a quick 1:1 meeting can be converted as a group meeting by adding more people. Inbuilt integration with outlook is also great.
What do you dislike most about this product?
Few improvements I would mention rather than dislike. Sometimes I feel intermittent disconnection during calls over the mobile application, especially when I am using another application and the Zoom application is running in the background. During scheduling "New meeting" on Mac laptop, the new look of Outlook does not get open automatically along with meeting content and URL. That's why I am still using the old look of Outlook. Rest from my end all working perfectly fine.
What recommendations would you give to someone considering this product?
Zoom family does not need any recommendation because this brand is on the boom in the market. But still, I would say if anyone is looking most user-friendly platform that fulfils all meetings needs along with security because this platform is cloud-based. So without any doubt please go for it.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
- Role: Human Resources
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Mar 2022
Features disappoint
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Varshaa R.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2022
Super easy to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Works swiftly and without any technical hassles
What is your favorite aspect of this product?
The ability to record all the video and audio interactions.
What do you dislike most about this product?
I don't think there is anything that I dislike!
What recommendations would you give to someone considering this product?
Go ahead and get it!
Pros
- Caring
- Respectful
Please tell us why you think this review should be flagged.
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