What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
nicole k.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
Traditional platform, other competitors now
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
traditional product since covid
What is your favorite aspect of this product?
a nostalgic product that used all throughout university - I loved it
What do you dislike most about this product?
camera turns on automatically when you join, sometimes you don't realize cam/mic is on
What recommendations would you give to someone considering this product?
pay attention when joining a meeting
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Sasank G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Good Product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It stands out as a unique audio and video conferencing platform because of it's unique features and continuous improvement, Recently after this AI saga everywhere I have observed that Zoom was providing transcript and Minutes of meeting on it's own which is really cool to reference it later.
What is your favorite aspect of this product?
Works even when we have low internet connectivity and also can have various video backgrounds while on calls.
What do you dislike most about this product?
Taking control rather than annotating something on the screen would be better.
What recommendations would you give to someone considering this product?
Zoom is pretty cool and you can give it a try for sure.
Pros
- Helps Innovate
- Trustworthy
- Inspires Innovation
- Respectful
Please tell us why you think this review should be flagged.
Evie C.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2024
Great application for call conferences!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom makes it easy for conferences
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
Late reaction for features
What recommendations would you give to someone considering this product?
Good for conferences
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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