What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Jordan R.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Feb 2021
Zoom for online video communication
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
This is the best online video communication product I have come across.
What is your favorite aspect of this product?
It offers clear face to face communication with very high resolution videos that are clear. It ensures all the meeting members are can effectively communicate.
What do you dislike most about this product?
Zoom has given us very powerful and effective performance since we started using it in our company.
What recommendations would you give to someone considering this product?
Zoom is the best in organization of any online meeting and face to face video communication.
Pros
- Continually Improving Product
- Efficient Service
- Caring
- Saves Time
Please tell us why you think this review should be flagged.
Austin L.
- Role: Information Technology
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jan 2021
Fantastic communication product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is the most effective online communication product I have come across.
What is your favorite aspect of this product?
It offers clear face to face communication channel that can be effectively used for any online meeting.
What do you dislike most about this product?
Zoom has been performing effectively since I started using it in our company.
What recommendations would you give to someone considering this product?
For great online communication to take place effectively I highly recommend Zoom.
Pros
- Helps Innovate
- Unique Features
- Inspires Innovation
- Caring
Please tell us why you think this review should be flagged.
Carl V.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2021
The amazing functionality of conferencing
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom allows you to make conferences or meetings online with great ease of use and also offers you different functions while you are using this incredible tool
What is your favorite aspect of this product?
I like the tool more than anything for its easy use and simplicity
What do you dislike most about this product?
I do not like the security that this tool has and that other people who are not from your group enter the live chat
What recommendations would you give to someone considering this product?
I highly recommend Zoom is the perfect tool to make online meetings or video calls easily and also has a wide variety of functions such as filters and backgrounds
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
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