What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
John D.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2021
The easiest way to attend online meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is an incredible tool to make online meetings easily, one of the differences that zoom has compared to other software is that it gives you the option that several people can enter the same exit, change the background and put filters
What is your favorite aspect of this product?
I really like using Zoom because it is an excellent tool for work, especially this time of pandemic since it allows me to hold online meetings without having to attend the company or leave the house. In addition, Zoom is a tool that offers me multiple functions that make online meetings more fun or interactive
What do you dislike most about this product?
One of the things I don't like about Zoom is that sometimes it tends to be slow or cumbersome when entering a meeting and therefore makes me lose time in my important meetings. I have also had some problems when entering a room since I get an error with the ID address and it does not allow me to enter
What recommendations would you give to someone considering this product?
I fully recommend Zoom because it is a tool that helps you a lot at work when doing an online meeting. It is also very easy to use and install, you can also use it quietly on your mobile phone or in your operating system
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Heather W.
- Role: Information Technology
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Feb 2021
Excellent video communication product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is the best online communication platform.
What is your favorite aspect of this product?
It gives us an opportunity to organize online departmental meeting effectively.
What do you dislike most about this product?
I have not experienced any drawback from this product.
What recommendations would you give to someone considering this product?
Zoom is very effective in organizing online meeting and classes.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Sadiq I.
- Role: Student Academic
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2021
Needs improvements
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
You can record sessions on a local device. Can do multiple logins with different devices. You can mute, unmute or kick a participant. The host can schedule as many meetings as he wants. It gives HD quality videos and audio experience.
What is your favorite aspect of this product?
It is useful as much as simple to use it is. It has a decent set of tools to make your meeting experience amazing. You can use it for webinars. No formalities to join a meeting. Just click on a link. A lot of participants can join a meeting, and anyone can share their screen.
What do you dislike most about this product?
Security is not up to the mark. It can be more robust and reliable than it is now. Other than this, it is an amazing application, and a platform to chat can make it even better.
What recommendations would you give to someone considering this product?
If your wor involves a lot of participants, Zoom is one of the best options for you. It can handle a lot of participants without lagging.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.
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