What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Ade A.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2021
Easy to use, but a bit pricey
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easy to use and UI is great
What is your favorite aspect of this product?
File sharing
What do you dislike most about this product?
Price for subscription is very high
What recommendations would you give to someone considering this product?
Looking for video conferencing and collaboration tool, this your go to
Pros
- Effective Service
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
Rishi G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2021
Free to use products. Gets the job done.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom allows to schedule meeting in advance and set recurring meetings. This feature is not available on Google meet.
What is your favorite aspect of this product?
Sharing of screen and record meeting are very useful features
What do you dislike most about this product?
Have to download a separate app to attend the meeting. Doesn't work on firefox.
What recommendations would you give to someone considering this product?
If you want a free solution for web conferencing and if your calls don't last more than half an hour, you can go for this.
Pros
- Performance Enhancing
- Unique Features
- Efficient Service
- Inspires Innovation
Cons
- Security Frustrates
Please tell us why you think this review should be flagged.
victor t.
- Role: Finance
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Jan 2021
interact with people thanks to Zoom.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom, unlike other tools, is very easy to install and use, the characteristics are more outstanding, it has a very high image resolution, it is possible to create a video conference and the audio quality is very outstanding, it is possible to share files and it allows us access a virtual whiteboard, this platform is very spectacular.
What is your favorite aspect of this product?
The feature that I like the most about Zoom is the image quality and the speed of connection, it is very easy to make a video call and I can give it the use I want. I can interact with clients, friends or family from anywhere in the world.
What do you dislike most about this product?
I love everything because I am satisfied with your services. now I can connect from wherever I want and with whom I want to make video conference.
What recommendations would you give to someone considering this product?
Zoom is very useful for all types of companies, in these times it is necessary to be connected with people and Zoom facilitates this task, it works for companies and for people who want to make videoconferences or individual video calls. I recommend this tool.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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