What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Telemedicine
Score 8.6
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Visitor Management
Score 8.6
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Zoom Workplace Reviews
Jokonya D.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2021
Dynamic Video Conference and Chat Software
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The Zoom Gallery View which allows the software to display up to 49 participants at one time, so you can see everyone at the same time during a meeting.
What is your favorite aspect of this product?
You can record your meeting as a video
What do you dislike most about this product?
The Softphone does not work with screen sharing
What recommendations would you give to someone considering this product?
The best software for holding larger meetings online
Pros
- Reliable
- Trustworthy
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
Gustavo Antonio O.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2021
Easy to operate platform
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Now I can communicate with my family friends and business staff through this tool, I no longer know they need to hold face-to-face meetings because with their then communicate face to face through videoconference with shared screen.
What is your favorite aspect of this product?
For many years I have used zoom as one of the tools for the diary because I can communicate remotely, hold my online meetings, virtual classes and webinars, it is a very easy and simple to use tool, but it is also practical and safe , without a doubt I will continue to use it, which has quite basic functions to carry out my videoconferences. With Zoom I don't need higher education to be able to use it because it is an incredibly easy platform to use, and it has excellent features such as a shared screen, which is excellent for the time of conducting my webinars and virtual classes.
What do you dislike most about this product?
There is nothing that I disliked about Zoom, I have used it for a long time because it is a very easy and practical software to use, but it has helped me to communicate remotely and no matter where I am.
What recommendations would you give to someone considering this product?
I recommend it because it is a useful tool for making your video conferences and voice calls, and it allows you to gather part remotely
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Luan J.
- Role: Vendor Management
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Sep 2021
Not have integration Easy to meet out of cia
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is pretty easy to make meetings with another companies as customers, all the people now how to use. When you need to schedule a meeting in another systems as Teams and Skype for Business, as they are internal system the customers have dificult to enter the meeting.
What is your favorite aspect of this product?
The facility to schedule a meeting with external people.
What do you dislike most about this product?
The lack of integration with the internal systems, Zoom is effective only for meetings, if you need a hole system would be better to buy systems as Teams.
What recommendations would you give to someone considering this product?
If you only need a system for meeting, Zoom is the better one, if you need more options as chat, group chats ou integration with company would be better to find another system.
Pros
- Continually Improving Product
- Helps Innovate
- Reliable
- Unique Features
Please tell us why you think this review should be flagged.
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