What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Telemedicine
Score 8.6
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Visitor Management
Score 8.6
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Zoom Workplace Reviews
Ignitius D.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Sep 2021
Great breakout rooms for collaboration, great .
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It has vibrant breakout rooms that allow for group caucus before reconvening in the main group for feedback.
What is your favorite aspect of this product?
The scheduling aspect, the controls on the meeting and the breakout rooms are our delights
What do you dislike most about this product?
Lack of an all-inclusive learning management system aspect
What recommendations would you give to someone considering this product?
For a flowless and easy-to-use video meeting, consider Zoom Meetings.
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Isleny Carolina P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
An excellent conferencing solution
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
We can affirm that Zoom offers higher video quality after completing comparison testing. This is critical because you don't want your program to be the source of grainy video or choppy display for your clients and partners. While Webex also provides high-quality video, Zoom currently has the upper hand.
What is your favorite aspect of this product?
It has an exceptionally solid connection support as a video conferencing tool, which allows it to have video conferences with a big number of participants in high definition video quality and without interruptions, which is certainly one of its most appealing features.
What do you dislike most about this product?
The Zoom mobile app isn't particularly user-friendly. The Zoom Phone software, which allows you to make phone calls, is also prone to crashing while in use.
What recommendations would you give to someone considering this product?
Zoom makes it simple for me to communicate with my colleagues and clients on a daily basis. I work from home, and Zoom has been crucial in ensuring that I am able to keep in touch with everyone. It's really convenient to chat or contact anybody for short talks about projects and daily work without having to plan a meeting. I can interact with my colleagues on desktop programs like Visual Studio Code using the screen sharing function.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Amir M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
Simple Audi o conferencing application available
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Best video conferencing functionality added , crystal clear sound. Easy to use . simple to understand
What is your favorite aspect of this product?
Audio conferencing, raising hand while meeting.
What do you dislike most about this product?
Works Slower on slow network. support is average
What recommendations would you give to someone considering this product?
Please give it a try.
Pros
- Helps Innovate
- Unique Features
- Effective Service
- Security Protects
Please tell us why you think this review should be flagged.
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