What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Roohi M.
- Role: Consultant
- Industry: Media
- Involvement: End User of Application
Submitted Nov 2021
No connectivity issues so far.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I have not faced connectivity issues with zoom so far.
What is your favorite aspect of this product?
I like screen sharing and white board option the most.
What do you dislike most about this product?
Sometimes I face noise in audio.
What recommendations would you give to someone considering this product?
Best video conferencing application, I have used so far. Indeed one should buy without giving a second thought to it.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
- Role: Operations
- Industry: Media
- Involvement: Initial Implementation
Submitted Oct 2021
Essential to our everyday business
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Jasmeet singh V.
- Role: Operations
- Industry: Communications
- Involvement: End User of Application
Submitted Nov 2021
Quality product with Rock solid roots.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is highly acceptable product which is easily accepted everywhere, it's services are quite genuine and rock solid from voice quality to the controls
What is your favorite aspect of this product?
Connectivity and communication bandwisth is what I like the most. It gives premium service to the end customer.
What do you dislike most about this product?
There is no zoom option while screen sharing. This is what I dislike very much
What recommendations would you give to someone considering this product?
Highly recommended. Will surely try to use this product
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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