What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Cojocaru R.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2021
Useful app
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Great for larger attendance
What is your favorite aspect of this product?
Quality of the calls
What do you dislike most about this product?
The location of the microphone and camera buttons
What recommendations would you give to someone considering this product?
Recommend it for larger attendance
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Diwakar A.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Nov 2021
Best way to connect with teammates
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
During zoom meeting we can annotate and let others tell what they are missing, also we have 40 min free video conferencing with remote access features
What is your favorite aspect of this product?
Zoom helps us to connect with our teammates have feedback from polls and differentiate tasks based on different zoom rooms.
What do you dislike most about this product?
Zoom with a basic plan can only have up to 40 min free calls.
What recommendations would you give to someone considering this product?
I highly recommend everyone to use zoom for their business.
Pros
- Unique Features
- Efficient Service
- Saves Time
- Respectful
Please tell us why you think this review should be flagged.
Sushil A.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Nov 2021
Best software for the video conferencing
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom had such functionality which makes him the unique software and makes different from the other such video conferencing software. Functionality like double click option, background effects, video call quality makes this software unique and special to use.
What is your favorite aspect of this product?
The favorite aspect of this software is of ease of use and the compatibility of this software on multi platform. Since this is support on multi platform operating system so this makes this as independent and ease to use when using this software.
What do you dislike most about this product?
The recording option don't have the multiple start and stop option so expectation is that in the upcoming version this feature should be enhanced
What recommendations would you give to someone considering this product?
This is one of the best software tool for the video conferencing software and very useful in the enterprises in terms of communication over the video call.
Pros
- Effective Service
- Client Friendly Policies
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
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