What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Mayur G.
- Role: Information Technology
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Nov 2021
Fully loaded with features
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has a video with a virtual background where we can set customized wallpaper, also zoom provides noise cancellation.
What is your favorite aspect of this product?
Zoom has unlimited recording time for 2 person meetings and unlimited meeting hrs for 2 person meetings.
What do you dislike most about this product?
Not found anything to dislike till now just the free meeting time for more than 2 people can increase.
What recommendations would you give to someone considering this product?
I highly recommend everyone to use the zoom
Pros
- Enables Productivity
- Unique Features
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Junaid P.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Nov 2021
Fantastic Virtual meeting Platform
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
zoom is very easy to use, without any extra training anyone can use the Platform, and the cost also very fare
What is your favorite aspect of this product?
Virtual meet and WhiteBoard function
What do you dislike most about this product?
low customization option
What recommendations would you give to someone considering this product?
Definitely all organizations should purchase this product, nowadays all are using virtual meetings , with zoom we will get high quality Video Virtual meetings
Pros
- Performance Enhancing
- Efficient Service
- Effective Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
- Role: Industry Specific Role
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Nov 2021
Best UI and overall experience for video-calls
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Caring
Cons
- Less Friendly Negotiation
- Security Frustrates
Please tell us why you think this review should be flagged.
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