What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Wania H.
- Role: Operations
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2022
Ideal tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Fast and reliable
What is your favorite aspect of this product?
video conferencing
What do you dislike most about this product?
it slows down the browser while using it
What recommendations would you give to someone considering this product?
very helpful tool while using remote work
Pros
- Continually Improving Product
- Performance Enhancing
- Includes Product Enhancements
- Appreciates Incumbent Status
Please tell us why you think this review should be flagged.
Ramsha A.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2022
Connecting people in Pandemic
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom provide freedom to connect with people outside the organization
What is your favorite aspect of this product?
Screen Sharing and provide the control to other user
What do you dislike most about this product?
I don't find any thing that I don't like in this tool
What recommendations would you give to someone considering this product?
It is the next thig which will help in commnication
Pros
- Helps Innovate
- Unique Features
- Fair
- Continually Improving Product
Please tell us why you think this review should be flagged.
Arbaaz k.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2021
"Quality of video conferencing by Zoom""
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has the best quality video and audio work perfect as well it has feature like file sharing and screen sharing option.
What is your favorite aspect of this product?
Screen sharing is my best favorite aspect because I need to take meeting with employees on daily basis and to give insight about what they need to do.
What do you dislike most about this product?
Don't have any dislike towards the video conferencing tool.
What recommendations would you give to someone considering this product?
Yes, great tool for business as well for individuals use
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
