Zoom Workplace Logo
Zoom Workplace Logo
Zoom Video Communications Inc.

Zoom Workplace

Composite Score
8.9 /10
CX Score
9.1 /10

What is Zoom Workplace?

Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.

Company Details


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Awards & Recognition

Zoom Workplace won the following awards in the Web and Video Conferencing - Enterprise category

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Zoom Workplace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoom Workplace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoom Workplace?

2% Negative
4% Neutral
94% Positive

Pros

  • Respectful
  • Reliable
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 85

Video Conferencing

87

Screen Share

86

Audio Conferencing VoIP

86

Audio Controls

84

Audio Conferencing Call in Bridge

83

Facilitator Functions

83

Instant Messaging

83

Keyboard Mouse Control

83

Virtual Whiteboard

81

Application Share

81

File Transfer

81

Vendor Capability Ratings

Average 81

Ease of Implementation

84

Business Value Created

84

Quality of Features

83

Usability and Intuitiveness

82

Breadth of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Vendor Support

79

Zoom Workplace Reviews

Eidimar G.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Innovative and Useful Tec.hnology

Likeliness to Recommend

9 /10

What differentiates Zoom Workplace from other similar products?

Zoom is a very useful and complete work tool, it has nothing that it lacks compared to other software.

What is your favorite aspect of this product?

my favorite aspect is that you can have a conference in real time, regardless of the geographical location and in which all participants can give their opinion in real time.

What do you dislike most about this product?

zoom has all the necessary tools with which I can carry out projects, it has a very interface.

What recommendations would you give to someone considering this product?

It is a very good option when choosing software since Zoom has very good tools and interface that can cover many work and personal needs, since it allows you to have a conference in real time.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2022

fantastic product

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Saves Time

Muhammed K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Come closer with zoom

Likeliness to Recommend

10 /10

What differentiates Zoom Workplace from other similar products?

Zoom is a pioneer in video conferencing applications. Only zoom was available before lockdown. Zoom has all the features that a customer wants. Other apps are just now implementing features

What is your favorite aspect of this product?

Screen sharing is my favourite aspect in zoom application. It is smooth and fast. It does not hang in between. Chat feature allows us to communicate with other team members

What do you dislike most about this product?

I dont dislike anything about this product as it has all the features

What recommendations would you give to someone considering this product?

I would surely recommend this application to colleges, schools, companies and organisations

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

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