What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.6
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Drew L.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Jan 2022
Phenomenal Product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Very user friendly and reliable
What is your favorite aspect of this product?
Works well consistently
What do you dislike most about this product?
Time limits on free version
What recommendations would you give to someone considering this product?
Absolutely try it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Blake C.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jan 2022
Best screen share and video conferencing I've used
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom stands out for ease of use and intuitive controls. No solution is perfect but it's been the easiest to adapt to of all the tools I've used.
What is your favorite aspect of this product?
Even prior to working remotely, Zoom was crucial for allowing quick and easy screen shares even with people who don't have a Zoom account. Being able to assist both coworkers and clients virtually is key to getting work done promptly. Now with the shift to remote work, it's more important than ever, and Zoom has managed to step up.
What do you dislike most about this product?
Trying to use Zoom Phone and Zoom Meetings at the same time is kind of clunky and awkward. But as long as you're only using one or the other it's fine.
What recommendations would you give to someone considering this product?
There may be reasons to go with another product, but try the free trial of Zoom to see if it fits your needs - it probably will.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Francesco G.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jan 2022
Really a great tool for web meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easier to use, lighter, more functionalities
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
Nothing. All good
What recommendations would you give to someone considering this product?
To use it as it's really working well
Pros
- Helps Innovate
- Reliable
- Respectful
- Client Friendly Policies
Please tell us why you think this review should be flagged.
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