What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.6
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Md. Masudul H.
- Role: Student Academic
- Industry: Agriculture
- Involvement: End User of Application
Submitted Jan 2022
"Fantastic product!"
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is a great platform to launch a full range of educational activities, including classes, presentations, and group presentations. It is a user-friendly platform for both teachers and students to get the maximum quality of virtual education during the COVID-19 pandemic
What is your favorite aspect of this product?
Zoom is an extraordinary discovery that contributed to the development of the Fourth Industrial Revolution. Zoom continues to be one of the milestones in tackling the post-Corona challenges of the twenty-first century, making a groundbreaking contribution to the development of educational activities around the world, especially in developing countries.
What do you dislike most about this product?
Zoom's data sharing policy and unwanted spying are two of its main flaws.
What recommendations would you give to someone considering this product?
The 40-minute meeting time limit, infrequent classes for students from developing nations, delivering presentations, and other academic activities all detract from the sense of community.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Joe T.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
best video conferencing software by far
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
ease of use, support for wide assortment of speakers and mics, customizability of backgrounds, actual performance......how many meetings are you in with Google/MS Teams/Amazon Chime/WebEx/GoToMeeting in which the first 5 to 10 minutes are people trying to get video/audio working? Not so with zoom
What is your favorite aspect of this product?
customizability of background, ease of use
What do you dislike most about this product?
I'd like for it to be easier to have video-based backgrounds
What recommendations would you give to someone considering this product?
Try out the others, you'll see why Zoom is the best pretty quickly
Pros
- Performance Enhancing
- Enables Productivity
- Saves Time
- Helps Innovate
Please tell us why you think this review should be flagged.
Omar S.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
Great for enabling productivity for remote teams
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
While it does not necessarily offer much that isn't also standard in other similar products, I like the fact that Zoom is a standalone product and not part of a broader package (like say Microsoft Teams). This allows us to mix and match Zoom with a whatever other tools are a good fit for our organisation.
What is your favorite aspect of this product?
The integrations with other products like Outlook or Slack are extremely useful and make it very quick to arrange calls with colleagues and business partners.
What do you dislike most about this product?
I honestly don't dislike anything about the product. Apart from a few minor areas where the UI could be improved, like when controlling the participant video gallery, for the most part its a very easy to use product and I'm very happy with it.
What recommendations would you give to someone considering this product?
Try it for free first but note that there's a 40 minute limit on calls (at the time of writing).
Pros
- Enables Productivity
- Includes Product Enhancements
- Security Protects
- Helps Innovate
Please tell us why you think this review should be flagged.
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