What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Appointment Scheduling
Score 8.6
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Score 8.6
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Score 8.6
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Zoom Workplace Reviews
Anderson M.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Excellent Video Conferencing and Screen Share
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom runs very smoothly, has great background blurring functionality, and their screen share runs at high frame rates.
What is your favorite aspect of this product?
I love how easy it makes attending long-distance meetings.
What do you dislike most about this product?
I had a hard time figuring out how it worked after personally using google meets for an extended period of time.
What recommendations would you give to someone considering this product?
Integrate it with your google calendar to make setting up meetings a breeze.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Aurora D.
- Role: Industry Specific Role
- Industry: Energy
- Involvement: End User of Application
Submitted Feb 2022
A great Platform for Distant Meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It provides virtual communication for workers, employees, organizations as well as friends and families. Interacting with employees and teammates is easy due to its beneficial communication tools. Partner will be able to easily collaborate with each other through communicating on online video calls to work and discuss their important projects.
What is your favorite aspect of this product?
It consists of features including screen sharing, video calls, conference calls, one-on-one meetings; webinars etc. business can get a lot of benefits through it by staying in touch with their employees, partners and team member easily. Four pricing tires are being offered in it which includes zoom enterprise, zoom free, zoom business and zoom pro. Its free version is offering up to 40 minutes time duration of video calling.
What do you dislike most about this product?
The audio quality of its mobile app is not good. Some organizations and teams cannot afford it as some of its plans are expensive. It has various useful tools and add-ons some of them are subscription-based which may be costly for some users.
What recommendations would you give to someone considering this product?
It has video calling, audio calling and conference calling features which are helpful for organizations to conduct meeting online and work from home. I would recommend it.
Pros
- Respectful
- Fair
- Generous Negotitation
- Helps Innovate
Please tell us why you think this review should be flagged.
Rachael S.
- Role: Sales Marketing
- Industry: Communications
- Involvement: End User of Application
Submitted Jan 2022
Amazing product! Worth the purchase!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ease of use Conveniency Clear audio and picture Limited issues User friendly
What is your favorite aspect of this product?
Convenient and easy to use
What do you dislike most about this product?
Sometimes audio is very quiet even when volume is all the way up
What recommendations would you give to someone considering this product?
To buy it if they are in an organization or needing to consult with various people during covid/social distancing
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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