What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.6
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Alan P.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2022
Very solid and reliable, well recognised
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's well used, people have it installed already which lowers the barrier to quick effective meetings.
What is your favorite aspect of this product?
Everyone already understands it. It keeps participants on a level field in online meetings.
What do you dislike most about this product?
It doesnt integrate as well as Teams does in an office environment but that's understandable as it's more multi-platform.
What recommendations would you give to someone considering this product?
The barriers to successful meetings with zoom seem much lower.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Client Friendly Policies
Cons
- Slower Product Innovation
Please tell us why you think this review should be flagged.
Anup K.
- Role: Information Technology
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Feb 2022
"Well optimized meeting software."
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The user friendly interface differentiates Zoom from other similar products.
What is your favorite aspect of this product?
It's very easy to use and has huge meeting capabilities, Its capacity is so high more than 500 people can meet at a time. It has so many useful functionalities like record meeting, screen sharing, live chat support that I like most.
What do you dislike most about this product?
Still its improving day by day but it has some glitch sometimes between the meetings so the important part of meeting can be missed so it should be fix ASAP.
What recommendations would you give to someone considering this product?
I would recommend new users to use zoom as its easy to use and its free version also available.
Pros
- Continually Improving Product
- Saves Time
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Laurence T.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Zoom is the best video conferencing tool out there
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is fantastic because it runs smoothly on your machine without slowing it down.
What is your favorite aspect of this product?
I love how easy it is to share your screen.
What do you dislike most about this product?
So far there isn't anything that I dislike about zoom.
What recommendations would you give to someone considering this product?
Give Zoom a free trial to see the amazing features first hand!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Unique Features
Please tell us why you think this review should be flagged.
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