What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Ankur G.
- Role: Sales Marketing
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2022
Video conferencing made easy with Zoom
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The unique feature of integration and live streaming with social media like FB Insta and other platforms is quite easy and free
What is your favorite aspect of this product?
My favorite aspect of the product is that any user/organization can use the zoom for free of cost with a lot of unlocked features, specially at covid times it has helped a lot of small businesses
What do you dislike most about this product?
The lack of comment control is difficult, hence there can be more security add-ons where host can delete comments on a click
What recommendations would you give to someone considering this product?
Scalable for small, medium and large businesses, easy to use and a lot of day to day issues can be solved with it
Pros
- Performance Enhancing
- Efficient Service
- Inspires Innovation
- Saves Time
Please tell us why you think this review should be flagged.
Adrian K.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Feb 2022
Zoom is as important as my mobile phone.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is very popular with professionals globally. This is always an important factor when I need to initiate video conference calls with customers or partnering businesses of my organization. I have rarely ever needed to try out a new video conferencing solution ,just to be able to have a video call conversation in the course of my work.
What is your favorite aspect of this product?
Zooms ability to be reliable is what I have found most impressive. While it is not very rich in features, it offers me reliability in terms of my ability to join meetings from most devices without problems, and without needing to worry about my meeting quality being affected by the number of meeting participants.
What do you dislike most about this product?
Zoom works fine on web browser. However, I greatly dislike the slight difference in quality and features when I use Zoom on my web browser, as compared to when I use the Zoom native desktop application.
What recommendations would you give to someone considering this product?
Zoom is reliable and it is very ideal for populated video conference calls. For medium and large sized organizations, it is probably the obvious choice.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Viraj S.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Feb 2022
Excellent software
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The features that it offers with a basic plan
What is your favorite aspect of this product?
Has an amazing mobile app. with the same inbuilt features as the web browser
What do you dislike most about this product?
Needs more bugs to be fixed
What recommendations would you give to someone considering this product?
Try it out, its great for both businesses and individuals
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
