What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Washington N.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Good integration with other apps
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I believe that the video and sound quality of the zoom is much better than the competitors. It doesn't crash much even when there are more people in the room
What is your favorite aspect of this product?
Various sound and video settings, as well as being easy to integrate with other devices and applications
What do you dislike most about this product?
At first it can be a little confusing to use and find all the features. You have to keep clicking to find out
What recommendations would you give to someone considering this product?
I believe that if I had a tutorial before using it for the first time showing all the features it would be useful
Pros
- Efficient Service
- Acts with Integrity
- Generous Negotitation
- Appreciates Incumbent Status
Please tell us why you think this review should be flagged.
Vanshika S.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Feb 2022
Great software, easy to use for consumers
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It has an excellent interface and constant updates to remove the bugs. Moreso, pricing is relatively better in comparison to the competition.
What is your favorite aspect of this product?
Ease of use, and if you're a premium member the idea to extend a meeting without hassle.
What do you dislike most about this product?
Nothing as of now
What recommendations would you give to someone considering this product?
It is worth every penny if you spend on membership
Pros
- Reliable
- Enables Productivity
- Unique Features
- Performance Enhancing
Please tell us why you think this review should be flagged.
Paul H.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2022
Easy to use and simple interface
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easy to use and simple interface.
What is your favorite aspect of this product?
Zoom is allowed to work with, accommodating for gatherings and calls. You can use Zoom from any spot, regardless of whether it is ones mobile phone or even pc. It is feasible to converse with people over the web to partake in video shows and furthermore web conferencing meetings by and large. The User point of interaction is not difficult to get to know. You can use it to have showings, screen-sharing, as well as online courses with no slack causing interferences. Zoom can make far off work total since it empowers sharing documents, a fundamental quality that makes sharing subtleties and moving data direct.
What do you dislike most about this product?
Consume more battery while in a video show. I feel these issues in both portable and PC. Kindly work on this bug. It's extremely dreary while achieve a video meeting during the movement with low battery power.
What recommendations would you give to someone considering this product?
I recommend this stage direct web-based gatherings and meetings with your clients and sellers in any region of the planet.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.