What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Julia Maria M.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted May 2022
Use for marketing activities
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is definitely better for Marketing activities, especially for company information sessions. Especially in customer acquisition activities it is important because you have used it even a little bit, you have nothing to worry about, and there are few usage guides and follow-ups. For example, Webex, Teams and Meet may not have been heard by anyone other than a work environment.
What is your favorite aspect of this product?
No need to say that web conferencing can be a hassle to troubleshoot, let alone when at home or out of the office or when having a remote meeting with a supplier. Since it has been adopted from other products and originally manufactured, there is no other troubleshooting or merit to highlight. If there is, it is still an overwhelming involvement and recognition for consumers.
What do you dislike most about this product?
There is no help for security, but I wish you would stop updating every time you add a feature. After that, security issues become less of a concern and progress is obscured. Such an attitude discredits.
What recommendations would you give to someone considering this product?
However, even if it is Zoom, there are cases where communication is not possible properly, and the problem is the environment. Online communication has increased and there are now many cases where PCs with sufficient specifications are available where Zoom is required. It has been improved and the user interface is almost the same, it has more functions that we can take advantage of in remote work.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
Ollie W.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
Likeliness to Recommend
What is your favorite aspect of this product?
how easy it is to use, especially now you can create the native link inside of google calendar too
What do you dislike most about this product?
sometimes the scheduling goes wrong
Pros
- Includes Product Enhancements
- Helps Innovate
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Ardin M.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted May 2022
The go-to app for video and conference calling.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
UX and the quality of audio and video calling.
What is your favorite aspect of this product?
Screensharing/ marking.
What do you dislike most about this product?
Sometimes it does crash on my mac am not sure if zoom is to blame.
What recommendations would you give to someone considering this product?
Give it a try is free and see how you like it.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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