What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Sanket M.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted May 2022
Excellent product and great roadmap
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Strong feature set and a product roadmap
What is your favorite aspect of this product?
Screen share and the web conference stack
What do you dislike most about this product?
Teams is better for ensuring you check your setting every time you get on a call. Zoom's pre-call setting arent very intuitive
What recommendations would you give to someone considering this product?
Its an innovative product which we have enjoyed and continue to use even when in person meetings have been possible
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Mika H.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted May 2022
The most used video call system worldwide
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Something that undoubtedly sets it apart is that it has been a pioneer in this type of tool, the functionality and ease with which communications can be given is something that undoubtedly helps all professionals, students and even clients, it differs from other tools because it is not difficult to use and there is so much information on the web that it is not difficult to use it
What is your favorite aspect of this product?
What I like the most is that you can connect without problems with network connections, what do I mean by this, that it is not necessary to have the best connectivity to have HD communication, the image and audio quality is constant and it is also easy to understand and adapt it to your business
What do you dislike most about this product?
what I could consider that I do not like is that the extended calls are a bit short, but I would not qualify it as a bad toolwhat I could consider that I do not like is that the extended calls are a bit short, but I would not qualify it as a bad tool
What recommendations would you give to someone considering this product?
My professional recommendation is to implement it, use it without fear and trust that this communication system is safe and versatile.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Jaydeep S.
- Role: Information Technology
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted May 2022
Fantastic online meetings solutions must use this
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Very awesome application for meeting and confidence. It work awesome in poor network. Audio and video quality of zoom is very very crystal clear.
What is your favorite aspect of this product?
In zoom i can easily share screen of my desktop and mobile screen very very easily. Also i can use white board for teaching purpose.
What do you dislike most about this product?
Sometime it is automatically closed meeting after 45 minutes in free version. if you want more than 45 minutes then you have purchases premium version of zoom meeting.
What recommendations would you give to someone considering this product?
It is perfect online meeting solution i always use this application for meeting and conference.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
