What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Mithil P.
- Role: Operations
- Industry: Utilities
- Involvement: End User of Application
Submitted May 2022
A must have tool for team productivity!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is more widely adopted than the other solutions out there in this industry.
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
Customer Support, productivity tools, apps.
What recommendations would you give to someone considering this product?
It is a must-have tool for teams' onboarding and scaling.
Pros
- Reliable
- Enables Productivity
- Effective Service
- Efficient Service
Cons
- Inhibits Innovation
- Slower Product Innovation
- Vendor Friendly Policies
Please tell us why you think this review should be flagged.
Rıdvan Reşit Ü.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted May 2022
Not suitable for corporate companies.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ease of Use
What is your favorite aspect of this product?
Ease of Use.
What do you dislike most about this product?
Having correspondence rooms is very important both for the application and for the use of corporate companies.
What recommendations would you give to someone considering this product?
Having correspondence rooms is very important both for the application and for the use of corporate companies.
Pros
- Performance Enhancing
- Efficient Service
- Inspires Innovation
- Respectful
Cons
- Vendor Friendly Policies
- Vendor's Interest First
- Under Delivered
Please tell us why you think this review should be flagged.
- Role: C-Level
- Industry: Communications
- Involvement: IT Leader or Manager
Submitted May 2022
Widely used, but some features needs polishing
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Helps Innovate
- Performance Enhancing
Please tell us why you think this review should be flagged.
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