What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Muhammad F.
- Role: Finance
- Industry: Insurance
- Involvement: End User of Application
Submitted May 2022
Virtual Meeting application
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The noise cancelling feature is quite good and differentiate it from other available applications.
What is your favorite aspect of this product?
Its the simplest app that anyone can use it and need no training. It proved to be life saver during pandamic.
What do you dislike most about this product?
Since its a heavier app it drains battery and the mobile data which is not the case in other available options.
What recommendations would you give to someone considering this product?
I would say its a good application overall you can opt it for meeting and video conferencing or conducting virtual classes.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Victoria L.
- Role: Student Academic
- Industry: Other
- Involvement: End User of Application
Submitted May 2022
Perfect for educators who teach online classes!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom allows for more screen share capabilities than Adobe Connect and users tend to have fewer connectivity issues with the program.
What is your favorite aspect of this product?
I like how one can easily share their screen with a click of a button.
What do you dislike most about this product?
Some features can be confusing if one is new to the software, for example, setting "breakrooms
What recommendations would you give to someone considering this product?
I would recommend that they use it for a video conferencing software as in my opinion, it is the best one out there.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
Vincenzo S.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted May 2022
Fully featured meeting solution
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is a complete meeting solution that is easy to learn, and use, and incorporates all of the necessary meeting features. I appreciate how simple it is for all of our clients to attend meetings. The cost of the tool was also a plus point for us because no tool meets our budget in such a way.
What is your favorite aspect of this product?
We had never tried any tool before because we held meetings in our meeting room and had to pay a lot of money to arrange meetings and documents. Additionally, all of our foreign clients and coworkers had to present in the same room, which irritated them, so we tried Zoom and after using it, I fell in love with its functionality. It is, in my opinion, the most straightforward, and comprehensive platform. It provides high-quality audio and video collaboration tools, which enhance the quality of our meetings.
What do you dislike most about this product?
In comparison to the desktop app, the mobile app's functionality disappoints me. The mobile app has a lot more bugs, and it doesn't always run in the background, so I miss a lot more calls and messages.
What recommendations would you give to someone considering this product?
Zoom is an excellent choice for hosting online meetings that save time and allow you to clearly communicate your ideas. Additionally, all of your participants can easily join meetings. If you think you need another tool for meetings, please try it; you will not be disappointed.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
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