What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Tony D.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted May 2022
Solid, and easy to use, free option is valuable
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's easy to use, and very reliable
What is your favorite aspect of this product?
Ease of use, very fast set up of meetings
What do you dislike most about this product?
nothing, there are very occasional glitches, but not as many as others such as teams
What recommendations would you give to someone considering this product?
jump in with the free version which gives loads of value, and upgrade as you see fit
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
Gurvinder K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2022
Awesome tool for meeting and video conferencing
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The primary reason Zoom dominated is because it is easier to use than traditional video conferencing platforms that have a bunch of hoops to jump through. With Zoom, anyone with a browser can use it. When teams, families, and other groups were forced to collaborate remotely, it was the easiest way to connect.
What is your favorite aspect of this product?
Virtual Background. Zoom's Virtual Background is one of its highlight features among all and the most used one. Keyboard Shortcuts. Integrate Third-Party Apps. Touch Up Your Look. Audio Transcript. Breakout Rooms. Disable Audio/Video When You Join.
What do you dislike most about this product?
None. I like extremely everything in zoom. No issue at all. I recommend to all.
What recommendations would you give to someone considering this product?
Best tool for video conferencing ever according to me best in class tool.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
ARCHITA C.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted May 2022
My heart goes ZOOM
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom allows a lot of users to connect together and it is very user friendly.
What is your favorite aspect of this product?
If there is one video conferencing tool that has saved my time and helped me do meetings, its Zoom. I extensively use for client calls, team meetings, presentations, etc
What do you dislike most about this product?
Nothing at all
What recommendations would you give to someone considering this product?
You must definitely use Zoom if you need to address a lot of users, discuss ideas with a team or to have client calls
Pros
- Reliable
- Performance Enhancing
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
