What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Thomas J.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted May 2022
Fantastic product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Unlike other products, we have the opportunity to mention that this instrument is quite exclusive because it has enormous security, accessibility, includes powerful tools for screen sharing, whiteboards, slides, support for virtual camera.
What is your favorite aspect of this product?
What I like the most about this tool is that Zoom is a video clip and audio conferencing platform that allows users to film meetings. Zoom allows 100 or more people to participate in a video call. The app's gallery view allows up to 49 players to be displayed on a single screen.
What do you dislike most about this product?
In my experience of using this instrument, we have the possibility of mentioning that we have been quite satisfied with its use, for which we have the possibility of mentioning that this product is of high quality.
What recommendations would you give to someone considering this product?
We ourselves have the opportunity to recommend this instrument because thanks to the audiovisual resources, competitors have the opportunity to participate at their own pace.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
sairam k.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
Easy to use, but a bit pricey.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is independent service for meetings. It doesn't have any eco system. Teams and slack has integrations with other systems a
What is your favorite aspect of this product?
Easier to use for personal use also
What do you dislike most about this product?
user friendly and even free service enough for most of the basic needs for small teams
What recommendations would you give to someone considering this product?
works really good for smaller teams. one of the best for using free service
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Joanna G.
- Role: Consultant
- Industry: Finance
- Involvement: End User of Application
Submitted May 2022
Easy to use, useful for business and leisure
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It is widely recognised, and I don't know anybody who hasn't used Zoom now. The free account is sufficient for my needs.
What is your favorite aspect of this product?
The fact that you can either download the app or use it in a web browser
What do you dislike most about this product?
The 40 minute limit!
What recommendations would you give to someone considering this product?
Try the free version before signing up to the paid subscription.
Pros
- Enables Productivity
- Trustworthy
- Saves Time
- Fair
Please tell us why you think this review should be flagged.
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